Booking Terms

A booking and key deposit is payable on arrival, which amount will be refunded upon departure if the following rules and regulations were adhered to:

  • Chalets will be checked before departure. Any breakage and / or damage will be payable by the guest.
    Rates are subject to change.
  • RIGHT OF ADMISSION IS RESERVED.
  • NO DEPOSIT OR FEES ARE REFUNDABLE IF THE FULL PERIOD OF BOOKING IS NOT MADE USE OF.
  • Cancelation policy: In the event of cancellation, the following cancellation fee shall apply on the full booking:More than 30 days prior to arrival – R 50 cancellation fee.
  • More than 7 days prior to arrival – 50% cancellation fee.
  • Less than 7 days prior to arrival – 100% cancellation fee.
  • All persons visiting the resort do so at their own risk. The management is not responsible for any accident, injury and / or loss of property suffered by any person visiting Panorama.
  • PICKING AND DAMAGING OF FLOWERS, PLANTS AND OTHER PROPERTY IS STRICTLY PROHIBITED.
  • Please mind your fellow holidaymakers by refraining from being noisy at all times - NO NOISE AT ALL WILL BE TOLERATED AFTER 21:00.